Shipping policy

Shipping Policy

Thank you for shopping with Camila Couture. We carefully prepare every order and want your pieces to arrive safely and on time.

Free Shipping

Enjoy free standard shipping on U.S. orders of $150 or more before taxes, after discounts and promotional codes are applied.

Orders under $150 will be charged the applicable standard shipping rate shown at checkout.

Free shipping applies to standard shipping only. Expedited shipping options, when available, may require an additional fee.

Order Processing

Orders are typically processed within 2–3 business days after purchase.

Orders are not processed or shipped on weekends or U.S. holidays.

During launches, sales, holidays, or other high-volume periods, processing may take a little longer. We appreciate your patience and will do our best to keep you informed.

Shipping Times

After your order has been processed, estimated delivery times depend on the shipping method selected at checkout.

Please note that shipping times are estimates and are not guaranteed delivery dates.

Once an order has been shipped, delivery times may be affected by the shipping carrier, weather, holidays, or circumstances outside of Camila Couture's control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please make sure your shipping address is correct before completing your purchase.

Incorrect Shipping Address

Camila Couture is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If your package is returned to us because of an incorrect address, we will contact you regarding available options. Additional shipping charges may apply to reship the order.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and transferred to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

Camila Couture is not responsible for packages that are confirmed as delivered by the shipping carrier.

If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you.